Specializing In Highly-Responsive IT Support, Consulting And Managed IT Services For Businesses In Pittsburgh

  • We Specialize in Automotive Dealership Network Management
  • We Guarantee 30 minute response time
  • 100% Satisfaction Guarantee
  • Over 21 Years of Experience Supporting Automotive Dealerships
  • 99 % Customer Retention in the last 10 Years
  • We Deliver “Peace of Mind!”
Russell Stevens

Call Us Today At 724-470-2078

9 Reasons to Choose Technical Products and Supply
to Support Your Computer Network

1

We Specialize in Automotive Dealership Network Management
We understand the uniqueness of your industry and network infrastructure and security needs. Also, the need to provide fast and efficient IT services. We will insure your technology is current, so your employees can be more productive.

2

We Deliver “Peace of Mind!”
We are always available to help with any of your IT needs 24x7. Security is our number one priority. We watch over your network, so you can sleep well knowing that your network is in good hands with Technical Products and Supply.

3

Over 21 Years of Experience Supporting Automotive Dealerships
We have experience with Dealership Management System software such as CDK Global, Reynolds and Reynolds, Auto/Mate (AMPS), and Dealer Socket as well as other CRM Software.

4

We Guarantee 30 minute response time
Your business is as important to us as it is to you. That is why we guarantee that one of our system engineers will respond within 30 minutes or less when alerted to any type of system issue or you will receive a $100.00-dollar credit on your next bill.

5

Proactive IT Service Provider
We don’t just keep your systems running, we look for ways to keep them running smoothly long into the future. That means regularly reviewing isp contracts, software licenses, infrastructure health, emerging cyber threats, and more to make sure there are no surprises.

6

We Answer the Phone Live
We answer the phone with a live person. 98 % of all calls from 8 am to 5 pm M-F are answered live. If you do get our voicemail it becomes a ticket on our system and you will receive a call back within 15 minutes or less Guaranteed.

7

100% Satisfaction Guarantee
A true 100% satisfaction guarantee. Our team will go the extra mile to ensure you’re always completely satisfied with our service and support. Or your next month of service is free.

8

No Geek Speak!
We talk plain English! You will understand what the problem is and how we are going to fix it!

9

Your Source for Complete Information Technology Service
Technical products and Supply can help you with all of you IT infrastructure needs, including hardware, software, system management, network security services, VOIP phone systems, and vender relationships for IT related matters such as license renewals, internet service provider connectivity, and structured cabling.

See what other business owners are saying about us…

Truly value the relationship we have Built!

Our relationship with Russell Stevens and his team at Technical Products & Supply has developed over the last 15 years from IT support to supporting our entire communication network.

They manage every aspect of our communication infrastructure here at John Sisson Motors. Their level of service and dedication has been exceptional in all facets of our business.

We rely heavily on their expertise and truly value the relationship we have built with Technical Products & Supply.

Robyn Dodworth Owner Loyalty Manager
John Sisson Motors

Peace of Mind!

Your professionalism and responsiveness Give us Peace of mind. Essentially having 24/hr access to you and knowing you'll respond is amazing. I know we do not abuse it, but knowing you're there is very comforting.

Technical Products and Supply are very professional, responsive to our needs, and knowledgeable with great follow-up and fair pricing.

I cannot say enough about how much I value our relationship, please give Russ and the team a call.

Greg Norton Owner/President
South Hills Honda

They know our company!

We like the fact that we talk to the same person every time we call, they know our facility and our company. There is no starting from scratch trying to explain something to a different person every time you call. I can call and say this program is doing whatever and they know what I am talking about because they know our company and the programs we use.

We have been with TP&S for so long. I can't remember who we even used before.

TP&S is a family owned/operated company that brings a personal touch to the service they provide. They are not some large corporate entity that doesn't care about their customers. They take pride in their work and I don't think anyone can beat the knowledge they offer. We have grown with them over the many years They often can resolve a problem remotely without even having to walk into our facility. They are honest and professional and have never left us hanging.

Tim Kilkeary President
Kilkeary's Auto Body Inc.
Customs by Kilkeary

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, What Every Business Owner Must Know About Hiring an Honest, Competent, Responsive and Fairly Priced Computer Consultant.

Even if you aren’t ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

Simply fill out the form here and download your copy today!

21 Questions
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